Basil Blog

Why Your Accounting Firm Needs Workflow Management Software

Written by Sharissa Barnett | Oct 2, 2024 4:30:00 PM

As the accounting landscape continues to evolve, technology is playing a critical role in the way firms manage their day-to-day operations. Traditional methods are no longer enough to meet the demands of modern clients and regulatory bodies. The solution lies in accounting workflow management software, a tool designed to streamline tasks, enhance productivity, improve accuracy, and ensure timely delivery of services.

This blog will guide you through why your firm needs workflow software, how it benefits your practice, and which features to consider when selecting the best one for your team.

The Rise of Workflow Automation in Accounting

Accounting firms face increasing pressure to meet client expectations, stay compliant with changing regulations, and deliver high-quality services efficiently. The adoption of workflow management software for accounting firms is becoming a necessity, not just a competitive advantage. The software offers real-time tracking of tasks, improves communication among teams, and automates time-consuming manual processes.

What is Accounting Workflow Management Software?

Accounting workflow management software is designed to streamline and automate accounting processes, helping firms organize tasks, improve accuracy, and maintain consistency. By breaking large projects into smaller tasks and assigning them to the right team members, this software optimizes operations and ensures transparency throughout the firm​

Workflow software typically includes tools for task management, document handling, client communication, and reporting. It allows for real-time collaboration and ensures that all tasks are assigned and completed according to priority.

Why Traditional Workflow Management Will No Longer Work

In the past, many accounting firms relied on traditional workflow management methods such as manual tracking via spreadsheets, email chains, paper-based documentation, and in-person communication to manage their daily operations. While these methods may have worked when the accounting industry was less dynamic and smaller in scope, they are no longer viable in today’s fast-paced, digital world.

Let's explore the specific reasons why traditional workflow management fails to meet the demands of modern accounting firms.

1. Lack of Automation Leads to Inefficiency

Traditional workflow management systems rely heavily on manual data entry and task tracking, which are time-consuming and prone to human error. Without automation, routine tasks such as updating client information, following up on unpaid invoices, or keeping track of compliance requirements require excessive effort from staff, which detracts from their ability to focus on more value-adding tasks.

For instance, tasks like manually inputting data into spreadsheets or compiling client reports can be automated using accounting workflow management software, significantly reducing the time spent on administrative duties

2. Difficulty in Scaling

As your firm grows, managing tasks through traditional methods becomes increasingly difficult. A small team may be able to handle client work using manual processes, but as the client base expands, traditional methods become overwhelming. With the rise of digital firms and remote teams, the need for cloud-based, scalable solutions has become more critical than ever​

Traditional systems don’t scale well. For instance, managing multiple client projects using email chains or paper files creates bottlenecks and confusion, leading to missed deadlines and communication breakdowns. On the other hand, workflow management software allows you to streamline processes as your firm scales, keeping everything organized and accessible in one place​


3. Limited Visibility and Accountability

Traditional methods make it difficult to track progress and maintain accountability. In manual systems, it’s often hard to get an overview of where each project stands, who is responsible for what task, and when work is expected to be completed. This lack of transparency leads to confusion, delays, and the risk of tasks being overlooked​(

With modern workflow management software for accountants, you can assign tasks, set deadlines, and monitor progress in real-time, ensuring full visibility across your team. Automated notifications and reminders further ensure that deadlines are met without constant manual oversight​


4. Prone to Errors and Miscommunication

Traditional methods, such as managing tasks via spreadsheets or sticky notes, increase the risk of errors. Key information can be miscommunicated, lost, or misplaced, leading to costly mistakes—whether it’s a misfiled tax return, an incorrect financial report, or a missed deadline​

In contrast, workflow management software for accounting firms offers a centralized platform where all data, tasks, and communications are stored and tracked in real-time. This reduces the chances of error and ensures that everyone on the team is aligned on the status of each project​

5. Inability to Keep Up with Regulatory Changes

The accounting industry is constantly evolving, with frequent changes to tax laws and financial regulations. Traditional workflow management systems are often rigid, making it difficult to quickly adjust processes in response to new regulations. Without automated compliance features, it’s easy for firms to miss critical updates or fail to apply new regulations properly​

Modern workflow management software for accounting automates compliance processes by staying up to date with regulatory changes and integrating compliance checks directly into workflows. This reduces the risk of non-compliance and hefty fines.

Why Your Accounting Firm Needs Workflow Management Software

1. Streamlining Task Management

With workflow management software, you no longer need to track tasks manually. The software helps accountants prioritize tasks, assign them to the appropriate team members, and monitor progress. This is especially helpful during busy tax seasons, where deadlines are critical. Instead of relying on email chains or manual task lists, all communication is centralized, and everyone can see what’s been completed and what’s pending​

2. Automating Client Onboarding

Client onboarding can be a tedious process. Workflow software simplifies this by automating document collection, contract signing, and data entry.

3. Improving Accuracy and Reducing Errors

Manual processes are prone to human error, especially in a busy accounting environment. Workflow software automates tasks like data entry and reconciliations, reducing the chance of mistakes. Automatic alerts ensure that tasks requiring reviews or approvals are completed on time, minimizing errors that could lead to non-compliance​


4. Enhancing Team Collaboration

With team members often working on multiple projects, workflow management software for accountants ensures that everyone stays on the same page. The software provides a central hub where employees can share files, ask questions, and check the status of projects. This boosts productivity and ensures that team members can collaborate in real-time​.


4. Better Time Management and Efficiency

One of the major advantages of using practice management workflow software is the time-saving element. By automating routine tasks, firms can free up their time to focus on more valuable activities like advisory services. Many tools offer real-time task tracking, reducing the need for constant follow-ups and updates.

Key Features to Look for in Accounting Workflow Software

When evaluating the best workflow management software for accountants, consider the following features:

  • Automation: The software should automate repetitive tasks like data entry, compliance checks, and client follow-ups

  • Scalability: The software should grow with your business, allowing you to add more users and clients without drastically increasing costs​

  • Security: Strong security features are a must, including data encryption and secure document storage​

  • User-Friendly Interface: A simple, intuitive interface ensures that your team will adopt the software quickly without extensive training

Steps to Implement Workflow Management Software in Your Firm

  1. Set Clear Goals

    Define what you want to achieve by implementing the software. For example, aim to reduce the time spent on client onboarding or improve team collaboration.

  2. Train Your Team

    Once you’ve selected the software, ensure your team receives adequate training to use it effectively. A smooth transition depends on how well the team understands and uses the tool.

  3. Monitor and Adjust

    After implementation, track the software’s performance and gather feedback from your team. Adjust workflows or settings as necessary to optimize performance.

Best Workflow Management Software for Accounting Firms

When choosing the best workflow management software for your accounting firm, it’s essential to select a platform that fits your firm's specific needs. One standout option for accounting firms is Basil.

Basil: A Tailored Solution for Accountants

Basil is designed specifically for accountants and bookkeepers, offering a suite of tools that help streamline the workflow process. Unlike generic project management software, Basil addresses the unique requirements of accounting firms.

Features of Basil Software.

1. Tasks and Workflows
Basil's workflow tool helps manage tasks efficiently, allowing teams to track progress and set reminders for incomplete client tasks. This helps ensure all projects are on schedule without any need for manual follow-up.

2. Client Portal

A secure, password-protected client portal allows easy and safe file exchange between clients and the firm. This feature enhances client satisfaction by providing a convenient, user-friendly interface for document sharing.

3. eSignatures

Basil includes unlimited eSignatures with the ability to electronically sign documents, including those that need Knowledge-Based Authentication (KBA) for IRS-regulated documents. This streamlines paperwork and improves client convenience.

4. Time Tracking and Reporting

Basil's time tracking feature allows firms to monitor billable hours on every task, ensuring accurate billing and preventing revenue leakage. The reporting feature helps accountants share reports with clients easily.

5. CRM Integration
Basil features a CRM to keep all client details organized in one place, making it easy to access project histories, contact information, and client-specific notes.

6. Document Management and Editing

Basil provides built-in tools to manage and edit documents, presentations, and spreadsheets directly in the browser. It includes versioning, rollback, and real-time collaboration for better document control.

7. Integrated Email and Calendar

Basil allows users to integrate their email accounts, centralizing communication for more efficient workflows. The calendar feature is essential for scheduling client meetings and managing deadlines effectively.

8. Secure Data Handling
 
Data security is a priority with Basil, offering 256-bit encryption and secure data storage though Amazon Web Services (AWS), ensuring that all sensitive financial data remains protected.

9. Team and Client Communication

The chat feature allows direct communication with both team members and clients within the platform. This reduces the need for external communication tools, improving efficiency.

10. Mobile Access

Basil's mobile app ensures that accountants and clients can upload files, view documents, and complete tasks on the go, keeping everyone updated in real time.

12. Custom Branding

Basil allows firms to brand the platform with their own logo and colors, enhancing brand loyalty and delivering a personalized client experience.

13. Comprehensive Onboarding and Support

Basil provides complimentary onboarding services and 24/7 customer support to ensure a smooth setup and ongoing assistance

Conclusion

Workflow management software is a critical tool that can help your firm stay competitive. It streamlines your operations, automates routine tasks, enhances compliance, and boosts team collaboration. By choosing the best software your firm can operate more efficiently, reduce errors, and deliver an unparalleled client experience.

Ready to streamline your accounting firm’s operations? Book a demo with Basil today to see how it can revolutionize your workflow management, automate routine tasks, and elevate your client service experience.